Help Center

Marry Jour Help Center

Find practical guides and policy articles for couples and vendors.

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14 articles

Getting Started

Account basics, first-time setup, and where to begin planning.

Create Your First Marry Jour Account

Invitation Builder

Create, customize, and publish premium invitation pages.

Customize Template Sections and Styles Publish an Invitation Site How to Set Up Your RSVP Invitation

Bookings & Orders

How orders, appointment updates, and booking timelines work.

Book a Vendor Service Track Order Status and Timeline Updates

Payments & Fees

Payment methods, verification statuses, charges, and refunds.

Understand Payment Methods and Verification Refund Request Process

RSVP & Guest Management

Collect RSVPs, track attendance, and manage guest responses.

Manage RSVP Responses After Publishing

Vendor Help

Storefront setup, listings, verification, and vendor operations.

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Account & Profile

Profile updates, security actions, onboarding, and access issues.

Update Account and Contact Details

Trust, Safety & Policies

Marketplace standards, moderation, reviews, and dispute expectations.

Trust and Review Moderation

Technical Issues

Troubleshooting publish errors, payment callbacks, and app glitches.

Failed Payment Troubleshooting Fix Login and Session Expired Issues Fix Invitation Preview and Render Issues

Fix Login and Session Expired Issues

Practical steps when auth flows fail, sessions expire, or actions return unauthorized.

Manage RSVP Responses After Publishing

Track guest attendance, export responses, and keep your guest list aligned.

Publish an Invitation Site

Build, preview, and publish a shareable RSVP invitation link with reliable guest tracking.

Contact Support

Use this when workflow guidance does not solve your case.

Submit a support ticket so we can track your case, pull the right context, and respond faster.

Include order ID, invitation slug, vendor/store name, and screenshots for faster triage.

Submit a Ticket